Privacy Policy
Yoush Watersports (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided by users of our website www.youshjetski.com and customers who use our services.
This Privacy Policy is designed in accordance with applicable data protection regulations, including the principles of the General Data Protection Regulation (GDPR). By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
If you have any questions regarding this Privacy Policy, please contact us at info@youshjetski.com.
1. Information We Collect
We respect your online privacy and collect only the information necessary to provide our services and improve your experience.
We may collect:
- Name
- Email address
- Phone number
- Location details
- Booking information
- Payment and transaction details
- Communication records with our customer support team
- Website usage information, including pages visited, browsing activity, IP address, device information, browser type, and similar technical data
Credit/debit card details and sensitive payment information are processed securely through approved payment providers. Yoush Watersports does not store, sell, rent, or share your card details with third parties.
2. How We Use Your Information
The information collected may be used to:
- Process and manage bookings and service requests
- Confirm reservations and communicate important service updates
- Provide customer support
- Improve our services, website, and customer experience
- Send promotional offers and marketing communications where permitted
- Analyze website traffic and customer preferences
- Comply with legal and regulatory requirements
Where a requested service requires involvement from third-party providers, we may share only the information necessary to complete that service.
You may withdraw consent for marketing communications at any time by contacting us or using the unsubscribe option provided.
3. Collection and Storage of Information
We collect personal information fairly and lawfully, with your knowledge and consent, or where required by law.
Your information is retained only for as long as necessary to provide our services, maintain records, resolve disputes, and comply with legal obligations.
We take reasonable steps to ensure that personal information remains accurate, secure, and protected from unauthorized access.
4. Payments, Refunds, and Cancellations
Payment confirmations are sent automatically to the email address provided during booking.
Payments are processed through secure payment gateways. Yoush Watersports does not use financial information for purposes other than completing authorized transactions.
Cancellation and refund policies may vary depending on the service booked and are communicated during the booking process.
5. Cookies
Our website uses cookies and similar technologies to improve your browsing experience, understand website usage, and provide relevant services.
Cookies may collect information such as:
- Browser type
- Device information
- Website activity
- User preferences
You may choose to disable cookies through your browser settings. However, some website features may not function properly without cookies.
6. Google Analytics and Tracking Tools
We may use analytics services such as Google Analytics to understand how visitors use our website. These tools collect anonymous information such as pages visited, time spent on the website, and general browsing behavior.
This information helps us improve our website, services, and customer experience.
7. Sharing of Information
Yoush Watersports does not sell, rent, or trade your personal information.
Your information may only be shared with:
- Payment service providers
- Trusted service partners involved in delivering requested services
- Website and technology providers assisting our operations
- Government authorities or law enforcement agencies where required by law
Any third parties handling your information are required to maintain confidentiality and protect your data.
8. External Links
Our website may contain links to third-party websites. Yoush Watersports is not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policies of any third-party websites before providing personal information.
9. Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for data processing
- Object to certain uses of your personal information
- Request information regarding how your data is processed
To exercise these rights, please contact us at info@youshjetski.com.
10. Confidentiality and Security
Your personal information is treated as confidential and will not be disclosed except where required by law or where necessary to provide our services.
We use appropriate technical and organizational security measures to protect your information against loss, misuse, unauthorized access, or disclosure.
However, no internet-based system can guarantee complete security.
11. Policy Updates
Yoush Watersports may update this Privacy Policy from time to time. The latest version will always be available on our website, and changes become effective once published.
12. Data Removal and Consent Withdrawal Requests
You may request the withdrawal of consent, access, download, or deletion of your personal information by contacting us from your registered email address.
13. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Yoush Watersports
Website: www.youshjetski.com
Email: info@youshjetski.com
Dubai, United Arab Emirates